September 22, 2015

Conducting a Table Top Job Analysis

Conducting a Table Top Job Analysis

 

Think of a Table Top Job Analysis (TTJA) as a systematically-organized brainstorm. This process can be used for three purposes:

 

  1. Create a list of duties for a job.
  2. Create a list of tasks needed to perform each duty.
  3. Identifying the knowledge, skills, and attitudes needed for each task.

 

Here’s how the process works:

 

  1. Gather a group of “experts” for a particular job.

 

  1. Have each expert make their own list of that they believe the duties to be.

 

  1. Starting with one person, have him/her read out loud one of the identified duties.

 

  1. Others in the group will likely have that duty, as well.

 

  1. As a group, decide if it is a duty or a task that fits into a larger duty.

 

  1. If others have that duty on their list, come to consensus on the best wording for the duty.

 

  1. Write the duty in large letters on an 8.5 x 11 sheet of paper, and tape it to the wall.

 

  1. Everyone crosses that duty off their list.

 

  1. Move on to the next person, have him/her read off another duty. Repeat step 4.

 

  1. Continue around the room until everyone has provided a duty, then start over with the first person again and keep going around the room until everyone’s list is exhausted.

 

  1. There should be between five and fourteen duties on the wall. If more than fourteen exist, look at how some of the duties could be combined so that no more than fourteen exist.

 

  1. If there are less than five, it may be that some duties have been defined too broadly. Consider which ones may be too comprehensive and break them down, if needed.

 

  1. Prioritize the duties by starting with three groups:

 

  1. Which are the highest priority duties? Move those to one side of the wall.

 

  1. Which are the lowest priority duties? Move those to the other side of the wall.

 

  1. Now that three groups exist, prioritize the duties in each group. This gives you an overall priority list.

 

  1. Take each duty and repeat the Nominal Group Technique to determine each set of tasks. Instead of prioritizing each completed list, order them for optimal efficiency to perform the duty.

 

FOR KSA’s:

 

Repeat the process, but take each task and brainstorm the necessary knowledge, skills, and attitudes needed to accomplish each task.   Instead of prioritizing the KSA’s place them in the most appropriate order for people to learn how to perform each task.